Create Human Connections with Mobile Data Collection

Often when we think about technology and social connections we talk about how we are disconnecting. I have often heard my own grandparents moan about those “terrible smart things” keeping me from my friends. But for organizations? Smart phones and mobile data collection create stronger ties to the people they serve.

From Mumbai to Miami, organizations struggle with paper forms. From invoices to surveys, the data collected is important, but paper holds us back. It takes ages to fill out, is prone to errors, and easy to lose. Worse, it keeps your workers in the office, entering data, when they could be in the field.

Now mobile apps provide a faster, often cheaper alternative to paper forms. With checklists, and auto populated fields, your field workers can fill out forms faster. Real time submissions upload the data immediately. All that data entry you hated? With back end integration, it’s gone. No more squinting at handwriting, or searching hours for forms: they’re all organized in the cloud.

Faster data submissions also benefits your clients. You can send invoices to your clients in minutes instead of days. The app will generate a PDF for each client that goes directly to the client’s email. You can customize the PDF to include your own logo, the photos, and even a thank you message for using your service.

For example, say you’re a local plumber. Not only can you do the invoice while out of the office but add new features. Add before and after photos. You’ve erased the headache of another paper form for your customers and differentiated yourself from the crowd of plumbers.

Creating connections via mobile data collection may not seem logical. But like social media and mobile phones, it creates new avenues to not only help your business, but also reach out to your clients. That’s great, you say, but what does that have to do with human connections? Mobile data collection frees up your time to invest it back on your clients. Workers formerly stuck in the office are freed to work in the field with clients. Money that once went to maintain your files can be used to expand services. Mobile apps allow you to expand your services, and grow your organization.

Faster data submissions also benefits your clients. You can send invoices to your clients in minutes instead of days. The app will generate a PDF for each client that goes directly to the client’s email. You can customize the PDF to include your own logo, the photos, and even a thank you message for using your service.

For example, say you’re a local plumber. Not only can you do the invoice while out of the office but add new features. Add before and after photos. You’ve erased the headache of another paper form for your customers and differentiated yourself from the crowd of plumbers.

Creating connections via mobile data collection may not seem logical. But like social media and mobile phones, it creates new avenues to not only help your business, but also reach out to your clients.

–Katie Simpson (Guest Author) is a content strategist and copywriter at Canvas.

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